UK,Scotland
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UK, Scotland
Type: University
Location Type: Urban
Founded: 1583
Total Students: 45,615 +
Int. Students: 13,353 +
Main Campus Address
Old College, South Bridge, Edinburgh EH8 9YL, United Kingdom
A new, interdisciplinary degree with the Edinburgh Futures Institute
Services – and how they are designed and managed across the public and private sectors – are vital to the future of economies and societies across the globe. This innovative new Masters programme uniquely integrates service management and service design in the context of a data-driven society, and is taught by academic experts from management, design and data-related fields. It is intended for those who plan to build careers in service-related areas across the private, public and third sectors. It supports students to develop the critical, creative and data skills that are essential to their success.
Unlike other programmes, this distinctive programme considers service management and service design as part of an integrated whole. We cannot design services without understanding how they are to be delivered and managed, and we cannot manage services without understanding how and why they have been designed. Working from this perspective you will develop an engaged and critical understanding of service management and service design that will underpin your career development.
Developing core data skills and an advanced understanding of the implications of designed services, you will explore the core characteristics of ‘service’ and ‘services, understanding how they can be designed, managed and delivered to add value to their consumers and users. You will look at the implications of the data-driven society for the service sector, and what this means for the management and design of services. The programme will also give you a deep understanding of how value is defined, created and embedded in service delivery.
Master's Degree
84 Days
Full-Time
12 Months
Intake Month/Year | Intake Status | |
---|---|---|
sep 2025 | Open |
*Note: The fee is approximate and is subject to change
*Note: The fee is approximate and is subject to change
The living costs include the total expenses per month, covering accommodation, public transportation, utilities (electricity, internet), books and groceries.
Check program website for more information about funding options.
Career opportunities
The programme is intended for applicants who are either already working in, or are in interested in, a career in service management and/or service design – in the public, private and third sectors. The service sector comprises around 75% of developed economies globally and 35-50% of developing economies – and is growing fast.
Consequently, it is a major source of employment and career enhancement opportunities. Careers in service management and service design can be found in the public, private and third sectors. We expect that graduates from the programme will aspire to operational and strategic management posts across the fields of service design and delivery. These career opportunities can include roles such as heads of service areas, chief designers, and sector leads or directors. Potential fields of employment include:
The core elements of the programme address the data and higher-order skills we know are important for the future of work, confident and critical citizenship, and a thriving, just society.
There are various options through which a student can get a post study work visa in the UK.
Tier 1 Graduate Entrepreneur Visa for the graduates with a genuine and credible business idea.
Tier 2 (General) is the leading immigration visa to work in the UK.
Tier 4 Doctorate Extension Scheme is for students who have completed their Ph.D. and is valid for 12 months for them to work, look for work or set up a business.
Tier 5 Youth Mobility is for individuals of certain countries like Australia, Canada, Japan, Monaco, Hong Kong, South Korea, Taiwan, and New Zealand aged between 18 -30 who wish to move to the UK.
Tier 5 GAE is for individuals who want to come to the UK for work experience, training, research or a fellowship.
UK Ancestry is for individuals who are a citizen of a commonwealth and plan to work in the UK and have a grandparent who was born in the UK.
Program Level: Master's Degree
Duration: 12 months
Tuition Fee: CAD 26,300
English Requirement: IELTS TOEFL PTE
Work Permit:
Program Level: Master's Degree
Duration: 12 months
Tuition Fee: CAD 31,100
English Requirement: IELTS TOEFL PTE
Work Permit:
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