Graduate Certificate in Global Hospitality Services Leadership

Seneca Polytechnic - Newnham Campus

Canada,Ontario

 1 Shortlist

8 Months

Duration

CAD 16,452/year

Tuition Fee

CAD 90 FREE

Application Fee

Apply Date

Canada, Ontario

Type: College

Location Type: Urban

Founded: 1967

Total Students: 63,200 +

Int. Students: 24,600 +

Campus Detail

Main Campus Address

1750 Finch Ave E, North York, ON M2J 2X5, Canada

Graduate Certificate in Global Hospitality Services Leadership

Program Overview

This eight-month graduate certificate program is designed to provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

This program will develop your skills in leadership and innovative service models, digital management, predictive analytics and measurements, as well as live-data service with an intimate view of customer knowledge for the hospitality industry.

Skills
Throughout this program you will develop the following skills:

  • Service design, delivery and experience
  • Business processes
  • Competitive global systems 

Fieldwork
Fieldwork is an integral element of your program that provides you with an opportunity to provide a real client a business recommendation for their business in the hospitality industry. You will benefit from 150 hours in a professional setting. This component is critical to your success and a requirement to graduate.

Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

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