Diploma In Hospitality Management (Co-op)

Sprott Shaw College - Victoria College Campus

Canada,British Columbia

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24 Months

Duration

CAD 12,990/year

Tuition Fee

CAD 350 FREE

Application Fee

Apply Date

Canada, British Columbia

Type: College

Location Type: Urban

Founded: 1903

Total Students: 4,500 +

Campus Detail

Main Campus Address

103 � 31 Bastion Square, Victoria, BC, V8W 1J1.

Diploma In Hospitality Management (Co-op)

Program Overview

The academic component of this program is designed to provide students with the relevant knowledge, necessary skills and educations, and an understanding of the current trends in the hotel and hospitality industry in order to pursue or enhance employment opportunities. Students will gain first-hand operational knowledge of the key centres of a hotel including the front desk, sales & marketing, housekeeping, and revenue management & optimization.

In addition to this students will be equipped to work in hospitality sales and marketing. Students will be able to manage the marketing activities for hotels and restaurants with a focus on social media marketing and online engagement

To further reinforce the academic component, students are required to craft employment packages, conduct information interviews, attend employment fairs and participate in a host of research, contact, web-based and online exercises. Both the academic and practical components are designed to prepare the student for their co-op (paid practicum). This program offers AHLA (American Hotel and Lodging Association) certificates as well as computer applications to further enhance career opportunities.

Upon successful completion, students will earn the following certifications: START Certified Restaurant Server, AHLEI Rooms Division Specialization, and AHLEI Sales and Marketing Specialization, and AHLEI Diploma. (70% is required on all AHLEI exams in order to qualify for these certifications).

Learning Objectives
Upon completion of this program, students will be able to:

  • Demonstrate leadership competencies
  • Evaluate financial information and financial implications related to business decisions
  • Provide responsible and professional food and beverage services
  • Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
  • Manage human relations issues
  • Prepare marketing plans and communication strategies
  • Analyze emerging hospitality industry trends and innovations
  • Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
  • Communicate effectively using various communication channels

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