Certificate in Reception and Customer Service

Conestoga College - Brantford Campus

Canada,Ontario

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12 Months

Duration

CAD 14,935/year

Tuition Fee

CAD 100

Application Fee

Apply Date

Canada, Ontario

Type: College

Location Type: Urban

Founded: 1967

Total Students: 45,300 +

Int. Students: 3,200 +

Campus Detail

Main Campus Address

50 Wellington St, Brantford, ON N3T 2L6, Canada

Certificate in Reception and Customer Service

Program Overview

In just 30 weeks, graduates of the Reception and Customer Service program are prepared to assume roles in a front desk or customer service role. You will develop the skills and strategies required to interact with customers in a professional and appropriate manner in a diverse business environment.This Ontario College Certificate program prepares you to use various office equipment and technologies, while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, purchasing and inventory management. Through a variety of projects, case studies and interactive learning opportunities, you will develop the workplace skills needed to support all phases of your career. A field placement is included, allowing you to translate theoretical knowledge from the classroom into applied practice in a workplace setting.