Diploma in Computer Support Technician

Robertson College - Winnipeg Campus

Canada,Manitoba

 0 Shortlist

6 Months

Duration

CAD 15,000/year

Tuition Fee

CAD 225 FREE

Application Fee

Apply Date

Canada, Manitoba

Type: College

Location Type: Urban

Founded: 1911

Total Students: 0 +

Campus Detail

Main Campus Address

180 Main Street Winnipeg , MB Canada R3C1A6

Diploma in Computer Support Technician

Program Overview

The Computer Support Technician diploma program in Calgary offers you the opportunity to become a skilled member of the IT profession.  

As part of the diploma program, you will learn how to effectively field phone and email requests from customers seeking guidance on technical problems, diagnose the problem and patiently walk the customer through the problem-solving process.  

You will have the option to write a limited number of certification exams pending course outcomes.

  • Learn the basic concepts of computer troubleshooting and repair, hardware components, operation concepts of computers
  • Learn to install, configure and troubleshoot computer hardware components
  • Learn to install common operating systems including Windows, Linux, and Mac and perform essential administration tasks
  • Explore the Linux operation system from the perspective of a system power user and administrator
  • Develop your knowledge in Windows Client Configuration including how to install, upgrade and migrate to Windows 10 and working within the Windows 10 operating system
  • Gain an overview of security essentials on computers and networks and learn to troubleshoot and resolve any identified security issues
  • Includes a course that prepares you to write the ITIL Foundation certification exam