Program Overview

From check-in, security, and consumer shopping, through to managing passengers, VIP lounges and boarding, this course allows you to walk in the passengers’ shoes to meet the demands of existing and future passengers in a very crowded market.

You examine future airline and airport trends, focusing on the need for airlines to differentiate in a competitive market, and create innovative business models to support global economic growth. You explore the evolution of the industry, and the value of air travel in opening up the world to us, looking at the importance of connectivity and how ambitious aviation strategies can bring together people and places.

Develop your business acumen, vocational expertise and management insight by studying key theories and current practices, including crisis and safety management, consumer and marketing theories, dealing with difficult people, managing teams, counter terrorism, business resilience, and service levels.

This course includes a number of domestic and international trips. They are optional and not included in your tuition fees.

Top five reasons to study airline and airport management with us:

• Quality teaching – you are taught by industry professionals who have worked for global brands including Swissport, Lufthansa and British Airways.
• Industry input – guest lectures and field visits from Teesside International Airport and Newcastle International Airport bring real-life to your studies.
• Work experience – take part in a range of work experience opportunities including placements and internships with regional, national and global businesses.
• Entrepreneurial opportunities: our students have created 500 new business start-ups through Launchpad – a start-up community who provide support and advice for students looking to start a new business venture.
• United Nations’ PRME initiative – we’re a proud signatory of the United Nations’ Principles for Responsible Management Education (PRME) initiative, which aims to globally raise the profile of sustainability and responsible leadership to equip current and future leaders with the skills to deliver positive change for business and society.